Shipping Policy

Effective Date: February 19, 2026

🌍 Shipping Locations

We currently ship to:

• United States - All 50 states
• International - Select countries (availability shown at checkout)

Note: We do not ship to P.O. boxes, APO/FPO addresses, or freight forwarders at this time.

⏱️ Processing Time

Orders are typically processed within:

• 1-3 business days for order verification and preparation
• Orders placed on weekends or holidays will be processed the next business day
• You will receive an email confirmation once your order has been processed
• A tracking number will be provided once your order ships

Important: Processing time is separate from shipping time. Total delivery time = Processing time + Shipping time.

🚚 Shipping Times

Domestic Shipping (United States)

• Standard Shipping: 7-15 business days
• Expedited Shipping: 5-10 business days (if available)
• Express Shipping: 3-7 business days (if available)

International Shipping

• Standard International: 15-30 business days
• Express International: 10-20 business days (if available)

Please Note: Shipping times are estimates only and not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

💰 Shipping Costs

Domestic Shipping Rates

• Shipping costs are calculated at checkout based on your location and order weight
• Free shipping may be available on orders over a certain amount (displayed at checkout)
• Expedited and express shipping options incur additional fees

International Shipping Rates

• International shipping costs vary by destination and package weight
• Rates are calculated and displayed at checkout
• Customers are responsible for any customs duties, taxes, or fees

📦 Order Tracking

Once your order ships, you will receive:

• A shipping confirmation email with tracking information
• A tracking number to monitor your package's progress
• Updates on delivery status

To track your order:

1. Check your email for the shipping confirmation
2. Click the tracking link or copy the tracking number
3. Visit the carrier's website to view real-time updates

Note: Tracking information may take 24-48 hours to become active after shipment.

🌐 International Orders

Customs and Duties

• International customers are responsible for all customs duties, taxes, and fees
• These charges are determined by your country's customs office
• We have no control over these charges and cannot predict the amount
• Customs fees are NOT included in our shipping costs
• Refusal to pay customs fees may result in package return and no refund

Customs Delays

International shipments may be delayed by customs processing. We are not responsible for delays caused by customs inspections or clearance procedures.

📍 Shipping Address

Please ensure your shipping address is accurate and complete:

• Double-check your address before completing your order
• Include apartment/unit numbers if applicable
• Provide a phone number for delivery notifications
• We are not responsible for packages shipped to incorrect addresses provided by customers
• Address changes after shipment may not be possible

Need to change your address? Contact us immediately at [Your email] - we'll do our best to update it before shipment.

📦 Lost or Damaged Packages

Lost Packages

If your tracking shows delivered but you haven't received your package:

1. Check with neighbors or building management
2. Verify the delivery address on your order confirmation
3. Wait 24-48 hours (sometimes marked delivered early)
4. Contact us if still not received - we'll investigate with the carrier

Damaged Packages

If your package arrives damaged:

1. Take photos of the damaged packaging and product
2. Contact us within 48 hours of delivery
3. Provide your order number and photos
4. We'll arrange a replacement or refund

❌ Order Cancellation

• Orders can be cancelled within 24 hours of placement
• After 24 hours, orders may have already been processed and shipped
• Once shipped, standard return policies apply
• Contact us immediately at [Your email] to request cancellation

⚠️ Shipping Delays

Shipping times are estimates and may be affected by:

• Carrier delays or service disruptions
• Weather conditions or natural disasters
• Customs processing (international orders)
• Peak shopping seasons (holidays, sales events)
• Incorrect or incomplete shipping addresses
• Remote or rural delivery locations

We are not responsible for delays caused by factors beyond our control. We appreciate your patience and understanding.

📧 Contact Us

If you have questions about shipping or need assistance with your order:

• 📧 Email: [Your store email]
• ⏱️ Response time: 24-48 hours
• 📝 Include your order number in all correspondence

We're here to help ensure your order arrives safely!

Fast & Reliable Shipping 🚚

Thank you for shopping at CyberTech Savings!